How Do I Restart the Instrument and Primary Computer?

Restarting both instrument and Primary Computer can fix miscommunications between G4 and ICS.

Follow these steps when advised by Customer Support:

1. Close ICS.

2. Power off the G4 Primary Computer by using the Shut down option in the Windows menu.

3. Shut down the instrument by toggling the power switch adjacent to the power cable to the O position.

4. Wait 5 minutes.

5. Power on the instrument by toggling the power switch adjacent to the power cable to the I position.

6. Power on the G4 Primary Computer by pressing the power button on the front of the computer in the section labeled G4 Primary.

7. Wait 2 minutes.

8. Start ICS.

11/29/2023